Frequently Asked Questions
1. Where are your products designed and produced?
Our creative journey begins in Barcelona and Palma de Mallorca, where each design is developed with a deep appreciation for craftsmanship and meaningful design. Most of our production takes place in Spain, and we also collaborate with carefully selected international artisans who share our values. These partnerships help us combine local expertise with thoughtful artistic influence.
2. How do you approach sustainability and responsible production?
We are committed to transparency, quality, and sustainable practices throughout our creative and production processes. Our aim is to minimize environmental impact by working closely with local makers and choosing materials and production methods that reflect our respect for people and the planet. Each object is produced with care, focusing on longevity and thoughtful design rather than mass consumption.
3. Do you offer free shipping?
Yes. We provide free shipping on orders over €150, automatically applied at checkout when your order meets or exceeds this amount.
4. What are your shipping costs and delivery times?
Shipping Costs: Shipping cost is calculated and shown at checkout before payment.
Delivery Times:
- Within Spain: delivery typically arrives within up to 4 days.
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International: delivery usually arrives within up to 7 days.
These estimates may vary slightly depending on your location.
5. Can I track my order?
Yes, once your order is shipped, you’ll receive tracking details by email. These details let you follow your package until it reaches you. If you have any issues tracking your order, feel free to contact us.
6. What should I do if I have questions about my order or delivery?
If you have questions about your order status, delivery timelines, or shipping costs, our customer service team is here to help! Reach out through our support email: hello@inventoryobjects.com
7. What should I do if I have questions about my order or delivery?
We accept a variety of secure payment options to make your purchase easy and safe. You can pay with major credit and debit cards (such as Visa, Mastercard, American Express, etc.) as well as PayPal at checkout. All transactions are securely processed through Shopify’s trusted payment system, which uses industry standard security measures to protect your information.
If you have any questions or concerns about payment methods or security, please contact us and we’ll be happy to help.
8. I’m a professional (designer, retailer, architect). How can I work with you?
For all professional inquiries, custom requests, or trade pricing, please get in touch with us: hello@inventoryobjects.com. We'd love to hear about your project.